Digital Transformation of the Hospitality Industry

Gain Your Edge is a twice-monthly podcast on all things IT. In this episode, we’re exploring the dynamic hospitality industry that encompass the places we visit to have a memorable and enjoyable experience. Today we’ll be sitting down with industry expert Bob Mitton, Senior Manager of Hospitality Solutions at Avaya, who is instrumental in providing business collaboration and communications products to companies of all sizes. Bob has over 30 years’ experience in product and solutions marketing, and helped bring Powered by Avaya IP Office cloud products to market.

Have a listen to learn about the hospitality sector’s rapid digital transformation and how the lessons learned from this exciting industry can help any type of business gain a tech advantage.

References and Resources

Gartner report: 90% of businesses expect to compete on basis of customer experience

Avaya networking solutions

Frontier’s hospitality solutions

Communications tech trends in hospitality

Video: 5 star solutions for hospitality

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Frontier Business

Frontier Communications Corporation (NASDAQ: FTR) is a leader in providing communications services to urban, suburban, and rural communities in 29 states. Frontier offers a variety of services to residential customers over its fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure® digital protection solutions. Frontier’s video offerings include FiOS® and Vantage TV by Frontier™ with 100 percent HD picture quality, Whole Home DVR, instant channel change, enhanced search, Video on Demand, and much more. Frontier Business offers communications solutions to small, medium, and enterprise businesses. More information about Frontier is available at

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