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Nestled in scenic North Idaho, the Post Falls Police Department is responsible for the public safety of nearly 30,000 residents in Post Falls and more than 7,000 residents in the nearby city of Rathdrum.
The police department also provides assistance to other law enforcement and emergency response agencies throughout the larger metropolitan area of Coeur d’Alene, ID-Spokane, WA and their population of more than 600,000 people.
To better serve and protect local citizens, the Post Falls Police Department recognized the need to upgrade its 911 system so that they could improve internal communications processes and reporting. In 2013, the department selected Frontier Communications to help replace the department’s existing system and position the department for next generation 911 capabilities in the months to come.
To find out more, read the full case study: