Business VoIP Solutions That Save Money and Boost Flexibility

This week’s guest is Shana Mallin. Shana is Director of Customer Premise Equipment with Frontier Communications, and she has 24 years of experience in telecommunications technology. Shana and her team work with businesses of all types and sizes to help identify ways to increase revenue, decrease costs and improve customer service via technology. During this episode, Shana mentioned several Business VoIP resources and references which are presented below for your enjoyment.

Definition of VoIP

MiCollab by Mitel

MiTeam Collaboration Software by Mitel

Frontier AnyWare

Gartner – Magic Quadrant ratings

Frontier Business Edge – CPE products

“Chicken Farming for Dummies”

Contact Shana Mallin via LinkedIn

Host Skip Lineberg

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Frontier Business

Frontier Communications Corporation (NASDAQ: FTR) is a leader in providing communications services to urban, suburban, and rural communities in 29 states. Frontier offers a variety of services to residential customers over its fiber-optic and copper networks, including video, high-speed internet, advanced voice, and Frontier Secure® digital protection solutions. Frontier’s video offerings include FiOS® and Vantage TV by Frontier™ with 100 percent HD picture quality, Whole Home DVR, instant channel change, enhanced search, Video on Demand, and much more. Frontier Business offers communications solutions to small, medium, and enterprise businesses. More information about Frontier is available at

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