Group 9 You're in Change

Your Phone System Isn’t “Retro” – It’s Hurting Your Business

If your business phone system can be referred to as “retro,” “old school,” or “vintage” then it may be time to seriously consider an upgrade. For small and medium sized business owners, wearing multiple hats and juggling a variety of disciplines is just another day. Because of this, an outdated phone system is pretty low on the priority list. If it rings and you can answer it, then nothing to worry about – right?

Unbeknownst to a lot of entrepreneurs, their phone systems are actually sapping money away from their bottom line. Today we’re sitting down with Shana Mallin, Director of Customer Premise Equipment at Frontier. She leads a team that provides voice, data and Wi-Fi solutions to all types of businesses. She has supported hundreds of customer applications, overseen hundreds of installations and solved multitudes of real-world use cases involving voice networks. So you could say she knows a little something about how phones and businesses interact. 

References and Resources

 Podcast: Business VoIP Solutions with Shana Mallin

Podcast: Tele-Presence & Unified Communications with Ken Finkelson

Frontier Business Phone Testimonial – Coeur d’Alene Chamber of Commerce

Frontier Business Phone Testimonial – London Bridge Resort

Frontier Business Phone Services

Frontier Business VoIP Solutions

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Host Skip Lineberg

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Frontier Business

Frontier Communications offers voice, broadband, satellite video, wireless Internet data access, data security solutions, bundled offerings, specialized bundles for small businesses and home offices, and advanced business communications for medium and large businesses in 28 states and with approximately 18,600 employees based entirely in the United States.