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Frontier® Solutions for Health Care and Medical Office Phone Systems

Get advanced communications technology for health care providers, including medical office phone systems and internet in hospitals.

The Health Care Industry

Today's health care professionals face a number of challenges. As their focus is to provide the best patient care possible, they also work to reduce costs and share information quickly, reliably, and securely. Frontier provides affordable, advanced telecommunications solutions that can help maximize productivity while improving patient outcomes. We can support your health care facility's needs in a variety of ways:

iconSecurity and compliance

In accordance with HIPAA regulations, Frontier's secure Ethernet Internet Access (EIA) ensures that electronic health records (EHRs) are kept safe and secure.

iconCommunication and efficiency

The use of telemedicine is expanding, which contributes to more efficient and cost-effective patient care. Frontier's Ethernet-based solutions support high-bandwidth applications, including files that contain electronic health records (EHRs), X-rays, MRIs, and ultrasounds.

iconComfort and well-being

Health care providers are increasingly using mobile medical devices for convenience and efficiency. With Frontier Wi-Fi services, medical professionals are able to more effectively monitor patients—both inside and outside of the facility.

Why Do Health Care Providers Choose Frontier?

Health care providers (HCPs) depend on Frontier to help them stay connected to other medical professionals and patients. Frontier offers advanced telecommunications and data solutions that can help lower costs, improve processes, and expand connectivity. We provide medical office phone systems, internet in hospitals, hospital phone systems, healthcare phone systems, and dental office phone systems, just to name a few. When you partner with Frontier, you can count on total reliability.

  • You'll get the best resources available, including local subject matter experts (SMEs) who are available whenever you need assistance
  • We provide the network, equipment, managed services, and purchase or lease options to meet your facility's needs, as well as your budget
  • You'll benefit from thorough explanations and demonstrations from experts about how our advanced products and services work
Learn more (PDF)

Products & Solutions for Health Care & Assisted Living Facilities


Reliable and affordable Frontier Ethernet-based solutions can help your health care facility experience increased productivity with higher speeds and symmetrical bandwidth at all times—even during peak usage periods. Exceeding speeds of 1Gbps, our Ethernet services support high-bandwidth applications used in telemedicine, including files that contain electronic health records (EHRs), X-rays, MRIs, and ultrasounds.


Frontier's dedicated, private Internet can be built to support the specific needs of IP-driven health care facilities. ELINE, Frontier's Ethernet Virtual Private Line (EVPL) solution, is a point-to-point or point-to-multipoint secure data transport service delivered over Frontier's private, layer 2 network infrastructure. Our high bandwidth Ethernet Internet Access (EIA) service gives you an end-to-end broadband network that supports critical hospital and patient services, including EMS mobility, teleradiology, and multiple wireless diagnostic and patient-monitoring applications.


Broadband connectivity supports cost-effective patient care through telemedicine, speeding the transmittal of electronic health records (EHRs) and digital images. Frontier's broadband-enabled health care solutions help doctors, administrators, and other health care professionals to maximize efficiency, decrease costs, make services more accessible, and improve patient outcomes.


Frontier's managed Internet Protocol Virtual Private Network (IP VPN) service gives you secure internal and remote communications that support medical imaging, telemedicine, video conferencing, and EHR exchange. This affordable solution provides doctors, nurses, and administrators access to digital resources over a secure IP connection, ensuring that patients' sensitive medical data is kept confidential.


Frontier Texting enables you an additional communications path with your patients. In addition to normal day-to-day, two-way communications via texting, you can take advantage of scheduled texts to remind your patients of upcoming appointments. The responsiveness of receiving a text will help your staff become even more efficient in staying in touch with patients.

Learn more about Texting


Frontier Audio and Video Conferencing enables physicians, nurses, and staff members to schedule virtual office visits with patients in rural areas who may not have easy access to health care facilities. These remote consultations are easy for the staff to use and help patients get the timely assessments and diagnoses they need. Conferencing solutions are also ideal for assisted living facilities, where residents can reduce the negative impact of their physical separation by easily connecting face-to-face with family members and friends.


Medical professionals, staff members, patients, and their families will experience fast, reliable, end-to-end, Wi-Fi service with Frontier's Managed Wi-Fi Anchor Tenant solution. Depending on your facility's needs and budget, we'll design the coverage to include indoor and outdoor areas, nurses' stations, patients' rooms, labs and surgical suites, waiting rooms, and more. Plus, with the increased usage of mobile medical devices, Wi-Fi can help health care professionals provide more accurate and timely patient monitoring.


Frontier's VoIP technology can help health care facilities maximize productivity and reduce costs by routing voice calls over IP networks. Our VoIP services provide high-quality, low-rate structures and full interoperability with IP office management and CPE communications platforms. They're delivered over a secure T1 or over Ethernet to deliver fast, reliable and high-performance voice and data transport through a single connection.

Communications Equipment

Frontier offers a wide range of phone systems, IP network switches and routers, and IP office management systems from some of the most prominent providers in the world—Mitel, Avaya, ADTRAN and Cisco. These world-class, end-to-end solutions are always fully integrated with Frontier products and services and come with complimentary tech support.


Frontier offers custom entertainment options for your health care facility. Bundled TV packages—with over 300 channels available, including premium sports and movie channels—can help you create an entertainment network built to support the comfort and needs of your patients and their families and visitors.

Business Continuity

As a health care provider, access to data can be a matter of life or death. Take advantage of technology to simplify the backup and recovery process and help protect against data loss and downtime.

Video Surveillance

Video surveillance devices are essential tools to help protect the safety of your building’s staff, patients, and visitors. In addition, Frontier offers other interconnected IoT components including environmental sensors, access control solutions, and asset monitoring.

Frontier Connect – WAN.

An out-of-the-box solution to connect employees, streamline data access, and help secure your business network from a single provider..

Innovative Solutions for Assisted Living

Frontier's solutions for assisted living communities are designed to help provide high-quality care for residents. We are committed to helping ensure their safety, while maintaining the facility's reputation, controlling costs, and maximizing revenue. Frontier offers the following:

  • A scalable, flexible communication platform that delivers a range of services that can be deployed on site or in the cloud
  • An integrated nurse call solution with perimeter access and wandering control. Wireless fall detection and water sensors are also available
  • State and locally mandated emergency features such as E9-1-1, text-based alerts, and quick communication and escalation options
  • Mobile applications that enable staff to care for and monitor the needs and safety of residents while they are both inside and outside the assisted living facility
  • Contact center functionality to ensure efficient handling of inquiries from residents, their families, health care providers, and service provider partners
  • Resiliency feature and battery backup capabilities to support the 24/7/365 living environment in the event of a server or network outage
  • Premise-based, cloud-hosted video conferencing solutions allow residents to easily connect with family and friends, helping them maintain social and emotional connections

Case Studies

Frontier and Summit Health Care Expand Reach with Mobile Health Van

Show Low, AZ

The fifty-foot Mobile Health Services Van—funded by Summit Health Care Foundation and maintained, powered, and co-branded by Frontier—provides health screenings, vaccines, blood pressure checks, and more to patients at community events throughout the year.

Read case study (PDF)

Frontier Is One-Stop Shop for Communications at Apple Valley Medical Center

Apple Valley, MN

The Apple Valley Medical Center provides patients high-quality, comprehensive medical care and relies on Frontier for its communications solutions—voice, long distance, a Mitel phone system, Frontier Ethernet solutions, and Wi-Fi.

Read case study (PDF)

Resource Center

Advice & information from industry experts


Technology's Growing Role in Assisted Living

Assisted living facilities are increasingly turning to technology to improve patient care and lower costs. Download this infographic to find out how Frontier's advanced solutions are helping these health care professionals achieve their goals.

Download now (PDF)

Impact of Digital Health Care and Patient Data on Bandwidth Requirements

Read our White Paper to learn more about the increasing demand for bandwidth in Health Care and what Frontier can do to help address these needs.

Read now (PDF)

Get More Information about Frontier Solutions for Health Care