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Frontier's Public Safety Solutions

Innovative technology designed to improve emergency-response communications & cut costs.

A Focus on Public Safety

As a public safety organization, your goal is to aid your community with fast, reliable response services. You depend on the police, fire, and emergency medical technician (EMT) professionals' ability to operate quickly and efficiently; and they depend on you. Your responsibility is to streamline communications between these various organizations and provide the information they need to protect and serve. We understand this obligation, which is why Frontier remains a trusted leader in the development and implementation of fast, comprehensive Next-Generation 9-1-1 solutions designed to help you operate and assist your community with speed and precision.

Why Frontier?

At Frontier, we've noticed a shift in the technological landscape of public safety. Landlines are no longer the principal source of emergency calls, so the convergence of voice, text, data, and video technology is the only way to ensure the protection of those you serve. That's why we've combined our existing E9-1-1 product portfolio with a Next-Generation 9-1-1 infrastructure and partnered with world-class manufacturers to deliver an innovative, cost-effective approach to public safety. With our product capabilities, locally-based technicians, and 24/7/365 customer service, you will have everything you need to provide an efficient, coordinated emergency response.

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Texas Community Gets E911 Up and Running Pain-Free within 6 Months

Charged with providing emergency response to over 200,000 residents in Brazos County, local government employees felt strongly that they should update their 911 service to include texting. Frontier neatly delivered the project within 6 months. Watch this video to learn how.

Frontier's Public Safety Portfolio

Frontier-Hosted Next Generation 9-1-1 Call-Handling Systems

A revolutionary approach to emergency response designed to process all varieties of emergency calls including voice, text, photo, and video.

Next-Generation 9-1-1 Internet Protocol (IP) Selective Routing & Network Solutions

Determines the appropriate public safety access point (PSAP) for call delivery based on caller's geographic area.

Text to/from 9-1-1

Allows emergency dispatch operators to send and receive text messages.

Computer-Aided Dispatch (CAD) Solutions

Connects emergency responders and dispatch personnel to critical, lifesaving information.

Call Recording Solutions

Allows for the documentation, assessment, and sharing of emergency communications.

9-1-1 Data Validation Software

Ensures emergency dispatch operators receive accurate information so they can guide first responders to the correct location.

Case Studies

Frontier Partners with Post Falls Police Department for Next-Generation 9-1-1

Post Falls, ID

To help Post Falls Police better protect and serve its 37,000 residents, Frontier upgraded the city's 9-1-1 system with new capabilities including mapping, streamlined search features, consolidated hardware, and more.

Frontier installed a new VESTA 9-1-1 phone system from Airbus with advanced call-control technologies to support the emergency and administrative call-taking needs of PSAPs.

Bamberg County E9-1-1 Turns to Frontier for Future-Ready Phone System and Ongoing Support

Bamberg County, SC

Resource Center

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