Today’s workplace no longer means commutes to the office, shop or store for everyone, every day. But a dispersed team doesn’t have to mean disconnected team members. With a cloud-based phone system, people can collaborate and stay productive from anywhere, easily and securely. And small businesses can thrive in our hybrid world.  

Work-from-anywhere isn’t free-for-all

The main hurdle with remote and hybrid teams is unequal setups. Whether it’s outdated tools, incompatible applications or gaps in security, the risks are a threat to productivity, workplace culture and cyber protection. Yet we rely on virtual connectivity for the day-to-day: 93% of companies agree online collaboration tools are essential for hybrid work environments. They keep us connected, but only if they play nice together. They give us flexibility and freedom, but they can add complexity, especially with nearly 75% of workers using two or more devices to switch between emails, calls and video conferencing.

So how can businesses reign in the range of platforms, applications and communication methods to simplify processes and strengthen relationships? How can owners and managers keep track of business, supervise teams, connect with customers and manage operations from afar?

Cloud-based phone: All-in-one voice, video and messaging

One thing’s for certain: For work-from-anywhere to succeed, employers must simplify ways to meet workers and customers where they are—not the other way around. That’s where a unified communication and collaboration solution like cloud-based phone comes in. It puts everyone on the same page everywhere, from anywhere.

Cloud-based phone is an all-in-one app for messaging, video and voice that consolidates communication into a single, secure platform. But not all solutions are the same. Here’s what to ask when choosing a provider and platform: