We switched to Frontier after experiencing too many problems with our previous provider. Frontier agent Stephanie Taylor worked with me to request a voice mail code and double-checked it to make sure it worked correctly before passing it along. Stephanie was wonderful… she is an excellent representative, and I appreciate her keeping in contact with me through the setup.
Frontier’s Fiber service is the gold standard for broadband. Our service has been 100% reliable with zero downtime in over 4 years. This, combined with the best pricing and fastest available speeds makes Frontier the only logical choice for businesses in this era of technology and information.
With Frontier Fiber Internet, we get the reliable internet we need to run Junk Bear, a junk removal and light demo services business. We decided to switch to Frontier because we had a great relationship with our rep Gina and the pricing was excellent. When we encountered an issue, Gina was incredibly responsive and handled it right away.
Frontier has gone above and beyond for our business. Their customer service is absolutely stunning!
My experience with Frontier's customer care was top notch. They were able to address my questions around my invoice and updated my plan to support our business needs.
Technician was on time, very informative and respectful, and made sure everything was working prior to leaving.
Damon did an amazing job upgrading our services! He was very thorough and made sure to replace all of the equipment needed to get us the fastest internet speed possible. He explained everything well and made sure that I was fully satisfied before leaving. Thank you!!
Damon arrived early and was so pleasant, professional, and very efficient as he moved the components of the Wi-Fi router from one room to another. He made sure I was happy with the placement and explained the new login procedure, making sure I understood it. He made sure everything was up and running with no glitches. I was very pleased with the whole Frontier experience from scheduling to installation.
The team at Frontier created an easy experience for selecting and implementing internet solutions for my business. They provided customer service that went above and beyond to ensure that my internet services were easily accessible and running fast.
I had the extreme pleasure of being taken care of by Beth, a business sales consultant in West Virginia. I began receiving stellar care from her about a year ago. She is professional, knowledgeable, down to earth, easy to speak with, a clear communicator and has integrity. She does what she says she will do and follows up with you!
I would just like to write a little note to commend Business Sales Consultant Elizabeth for outstanding customer service. She helped me set up internet service for our little church. Beth was outstanding in working through the experience and took care of issues that came up. Also, I would like to mention the Tech that set everything up at our church, Dylan. He made the install go very smoothly and was very quick. Both of these individuals are an asset to Frontier.
We have had negative issues with cable trying to deliver our livestreams over the past several years - much frustration. Frontier fiber totally eliminated that frustration. Thank you for the peace of mind and confidence!
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